Privacy & Cookies

Who we are

This is the privacy statement of Kepstorn Solicitors Limited and/or Kepstorn Advisory & Consulting LLP (the “Kepstorn Group”)

This privacy statement explains how we collect and use personal information about you. The terms used in this statement bear the same meanings as are ascribed to them in our Terms of Business (http://www.kepstorn.co.uk/terms_conditions)

What personal information we collect

We collect names, business and home addresses, bank account details, contact telephone numbers, e-mail addresses and website domain names.

Where we collect personal information from

We collect the personal information provided by you to us when you instruct us to carry out Services and during the course of each Matter as well as from publicly available resources.

How we use your personal information

The purposes for which personal information is processed may include any or all of the following (the list is non-exhaustive):

  • to deliver the Services and meet legal responsibilities
  • to verify identity where this is required
  • to facilitate communication by post, e-mail, fax or telephone
  • to understand your needs and how they may be met
  • to maintain records
  • to process financial transactions
  • to prevent and detect crime, fraud or corruption

Who we share your personal information with

We do not share your information with any third party outside the Kepstorn Group unless required by law to do so.

How long we retain your personal information for

We retain your personal data for so long as it is necessary to provide the Services and to provide information to you.

Holding personal information outside the EEA

In order to provide the Services at all times, some of our information is held in cloud-based services where the servers may be outside the EEA. All our data is password protected and secure against third party access.

Using our website

Our website does not collect personal information during its use but it does use cookies to enhance your browsing experience.

Your rights

Access to your information  

You have the right to request a copy of the personal information about you that we hold.

 

Correcting your information  

We want to make sure that your personal information is accurate, complete and up to date and you may ask us to correct any personal information about you that you believe does not meet these standards.

 

Deletion of your information  

You have the right to ask us to delete personal information about you where:

  • You consider that we no longer require the information for the purposes for which it was obtained.
  • We are using that information with your consent and you have withdrawn your consent – see Withdrawing consent to using your information, below.
  • You have validly objected to our use of your personal information – see Objecting to how we may use your information, below.
  • Our use of your personal information is contrary to law or our other legal obligations.
Objecting to how we may use your information   You have the right at any time to require us to stop using your personal information for direct marketing purposes. In addition, where we use your personal information to perform tasks carried out in the public interest then, if you ask us to, we will stop using that personal information unless there are overriding legitimate grounds to continue.
Restricting how we may use your information  

In some cases, you may ask us to restrict how we use your personal information. This right might apply, for example, where we are checking the accuracy of personal information about you that we hold or assessing the validity of any objection you have made to our use of your information. The right might also apply where this is no longer a basis for using your personal information but you don't want us to delete the data. Where this right is validly exercised, we may only use the relevant personal information with your consent, for legal claims or where there are other public interest grounds to do so.

 

Withdrawing your consent for us using your information   Where we use your personal information with your consent you may withdraw that consent at any time and we will stop using your personal information for the purpose(s) for which consent was given.

 

Please contact us in any of the ways set out in the Contact information and further advice section if you wish to exercise any of these rights.

Changes to our privacy statement

We keep this privacy statement under regular review and will place any updates on this website. Paper copies of the privacy statement may also be obtained by writing to us at our address.

This privacy statement was last updated on 16th April, 2018.

Contact information and further advice

Calum S. Jones
Kepstorn
7 St James Terrace
Kilmacolm
PA13 4HB

Complaints

We seek to resolve directly all complaints about how we handle personal information but you also have the right to lodge a complaint with the Information Commissioner's Office, whose contact details are as follows:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone - 0303 123 1113 (local rate) or 01625 545 745

Website - https://ico.org.uk/concerns